Whether you run a city or five-star hotel, keeping the hotel clean is necessary for customer satisfaction. When guests check-in, they anticipate an orderly, tidy room. You are responsible for ensuring that you or your room attendant can do this task on schedule. Uncleanliness can also harm your business, as most consumers check internet reviews before making a hotel reservation.
Feedback and surveys indicate that an organized and well-kept hotel improves the general health and safety of its guests and their experience. This blog will give you comprehensive practical tips and strategies for keeping your hotel clean enough to satisfy customers.
Proper Cleaning Schedule
Proper cleaning schedules are vital components of the strategy to keep the hotel clean. This schedule can consist of daily, weekly, or monthly routines. An effective plan for housekeeping that helps you optimize cleanliness is a must to meet hotel hygiene standards.
Regular inspection of the hotel ensures the issues are addressed immediately. Hiring a professional cleaning agency will help you achieve your target.
No Compromise on Hygienic Standards
You will need to keep cleaning your space thoroughly even after organizing it. You must adopt a compromise policy on hygienic standards because customers consider it a priority. As a hotel owner or manager, you must ensure the deep cleaning of the room to every extent to reduce the risk of exposure to bacteria and germs. This includes cleaning and washing rugs, carpets, curtains, bedsheets, and room accessories.
Moreover, in winter, smoke and particles accumulate in chimneys due to living room fires. Proper chimney cleaning ensures the erasure of the stinky smell, providing an open and fresh atmosphere for customers.
Strategies for Efficient Housekeeping
For the best housekeeping facilities, you need to make a proper plan. For this purpose, hire a skilled team that provides such services. Following is the checklist you must acquire before handing a room to the client:
- Proper ventilation of the room for the input and output of fresh air
- Washing and cleaning of room accessories, including bed sheets, towels, etc.
- Remove the rubbish from the room and empty the bins.
- Deep cleaning of carpet, rugs, and furniture.
- Dusting of room surfaces
- Any electrical devices, such as televisions or guest phones, should be cleaned and sanitized.
- Thorough cleaning of the floor
Addressing Pest Control
Hotel cleaning can sometimes be tricky because of the minute details that must be addressed. For example, an infestation of pests may swiftly damage a hotel’s reputation, endangering the health of both employees and visitors. Pest control techniques are necessary to keep away insects. Therefore, hotels should take preventative steps to prevent insect infestations.
Hailing Client’s Feedback and Reviews
Customer satisfaction is the key to a successful hotel business. In this fast-paced world, where everything has been shifted to the internet, people now check the hotel’s feedback before check-in.
Hotels should request customer input on cleanliness via surveys, comment cards, or internet reviews. Always seek the client’s feedback with an open mind. Hotels should set aside money for improvements and renovations to maintain high standards of cleanliness. This ensures that the facilities will continue to be in good shape.
